2.A Refugees: From Eligibility to Arrival
A.5 How are sponsors and refugees in contact pre-arrival?
(i) What types of information should sponsors be communicating with refugees prior to arrival, and vice versa?
How Canada Does It
Prior to arrival, sponsoring groups should explain their role and responsibilities towards the sponsored refugees. Refugees should let sponsors know if they have any special needs, and the refugees’ educational and employment backgrounds to explore appropriate access to services, education, and employment opportunities. Pre-arrival communications are important to manage refugees’ expectations regarding the sponsors’ role and what life will be like in Canada.
Sponsoring groups should explain their role and responsibilities toward the sponsored refugees prior to their travel to Canada. Refugees can learn more about sponsors’ role in their resettlement from the sponsors themselves, the International Organization for Migration’s cultural orientation workshops, and the Government of Canada’s website. Sponsors should also provide information about the community that the refugees will settle in and available services.
Pre-arrival contact is particularly beneficial since sponsors can answer the refugees’ questions and prepare them for their arrival in Canada. It is also beneficial to help sponsors manage refugees’ expectations regarding what life will be like in Canada.
Refugees should let sponsors know if there are any special medical needs so that sponsors can ensure they have access to appropriate services upon arrival. It is also helpful to sponsors to know if any special accommodations are required to find appropriate housing, and refugees’ educational and employment backgrounds to explore future employment options in Canada.
For more information on refugee-sponsor communications pre-arrival, see 2.A.5.